The Department of Pediatrics is seeking a part time Bilingual Community Health Worker (CHW) . The successful candidate will work with the Refugee Health and Asylum Collaborative (HEAL) program in the Hospitalist division to provide screening, brief interventions, referrals, and navigation support for clients participating in Steps to Success – a federally funded project aimed at expanding access to mental health and other supportive services for limited English proficiency Spanish speaking youth who have experienced human trafficking. The position will be embedded at Asylee Women Enterprise (AWE) and Johns Hopkins (JH) and will benefit from cross-training to be fully integrated into clinic and program operations.

Specific Duties & Responsibilities

• Responsible for outreach, education, and referral to services

• Screens clients for mental health and alcohol/substance use disorder using validated scales.

• Provides brief interventions for patients with mild behavioral health disorders.

• Facilitates healthcare navigation; assists clients with completing applications for services.

• Refers clients to appropriate services following a triage algorithm.

• Coordinates care with therapist for ongoing counseling services

• Assists in the planning, coordination, and facilitation of group-based psychoeducation, support and activities.

• Provides client education in some aspects of mental health through survivor-centered and confidential assistance.

• Documents all patient encounters in HIPAA secure platforms, as required for reporting.

• Maintains and updates a resource network of referrals for clients.

• Participates in relevant training, conferences, and multidisciplinary client care.

• Obtains and maintains CHW-certification as required by the Maryland Department of Health

• Maintains professional/personal boundaries with patients, keeping supervisor apprised of all situations of possible conflict, and maintains strict confidentiality of all patient information.

• Assists with coordination of outreach activities and is a key contact person for leaders of community-based organizations.

• Effectively collaborates will all community-based partners and provides excellent customer service.

• Develops and maintains a thorough knowledge Office for Victims of Crime (OVC) Services for Victims of Human Trafficking Grant Program and stays informed of programmatic updates and training opportunities.

• Ensures complete, accurate, and timely documentation for each case file in accordance with grant requirements.

• Collaborates across organization programs and grant partners to ensure client and organization goals are met.

Additional Skills, Knowledge, & Abilities

• Spanish language fluency is required (must pass qualified bilingual staff test administered by JH Language Access Services)

• Must be comfortable working with the participant population. Experience working with uninsured low-income immigrants with limited English proficiency.

• Ability to judge when to seek supervision.

• Flexible hours required.

• Knowledge and understanding of Federal statutes regulating confidentiality of drug and alcohol records and laws for reporting of child and elder abuse is required.

• Experience with computers including word processing, databases and excel spreadsheets.

Leadership Competencies

• Demonstrated knowledge of communities served.

• Excellent relationship building skills.

• Inspiring and mission-driven approach

• Emotional intelligence

• Effective communication skills

• Demonstrated compassion and understanding of health disparities and social determinants of health.

Technical Qualifications or Specialized Certifications

• Ability to stand, walk or sit for an extended period of time.

• Ability to reaching by extending hand(s) or arm(s) in any direction.

• Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.

• Communication skills using the spoken word.

• Ability to see within normal parameters.

• Ability to hear within normal range.

Minimum Qualifications

• High School Diploma or graduation equivalent.

• Two years related experience.

• Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Experience working with chronic mental illness, alcohol/substance use disorder, migrant population, and adolescents and young adults preferred.

• Ability to use independent judgment and give exceptional attention to detail.

Classified Title: Community Outreach Specialist

Job Posting Title (Working Title): Community Health Worker

Role/Level/Range: ACRO40/E/02/CC

Starting Salary Range: $15.50 - $26.00 HRLY ($31,666.67 tasrgeted; Commensurate with experience)

Employee group: Part-time

Schedule: 20 hours over 2.5 days per week

Exempt Status: Non-Exempt

Location: Hybrid/School of Medicine Campus

Department name: SOM Ped EB Hospitalists

Personnel area: School of Medicine

Equal Opportunity Employer:

Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.