Description

We are working on the future. If you are seeking an iterative fast-paced environment where you can drive innovation, apply state-of-the-art technologies to solve extreme-scale real world challenges, and provide visible benefit to end-users, this is your opportunity. Come work on the Amazon Robotics – Mechatronics & Sustainable Packaging (MSP) Team! We are looking for an outstanding Quality Management System (QMS) Lead Auditor, who will be responsible for executing quality assessments across the end-to-end MSP products development phases. This leader will partner with (1) the internal Customers (Operations, Maintenance, Process, Ops Engineering, etc.) to support the adoption and usage of QMS processes and tools, (2) the Quality Assurance (QA) Execution team to ensure alignment and consistency of the manual, virtual and process validation with the QMS procedures and (3) the QMS Design Manager to ensure defining audit checklists aligned with all the relevant procedures and instructions. The primary role of the MSP team is to drive future innovation across all aspects of Mechatronics and Packaging, across AI-powered industrial hardware/control machines such as robotic cells, autonomous vehicles, sortation, packing technologies and packaging materials. We drive strategic partnerships with key stakeholders such as Operations, RME, ACES, Supply Chain, Transportation, WW Design, etc. to ensure we deliver robust products that effectively integrate into the Amazon Fulfillment network. The QMS Lead Auditor will be responsible to ensure and verify the adoption of MSP QMS processes, tools and procedures across the entire MSP organization, and to promote communication and coordination with operational leaders by fostering a culture of quality operational excellence. A successful candidate will have strong analytical skills combined with business understanding, broad experience and exposure across multiple stake-holders and deep skills in quality management processes and standards and complex systems integration and validation, which include a high degree of ambiguity. They will work successfully across multiple large engineering, testing and operations teams at a strategic level and drive quality across all our Products. This candidate requires strong attention to detail, excellent communication skills, collaboration, analytical and abstract thinking, time management and organizational skills. This position can also be based in Germany (Berlin/Dusseldorf) and London.

Key job responsibilities

•Lead the development of audit schedule for MSP QMS, products, processes, procedures and tools, using a risk-based approach.

•Develop schedule, lead and manage end-to-end quality audits on MSP QMS and MSP products and processes, procedures and tools.

•Support QMS Design Manager and QMS Implementation Lead in identifying gaps and deviation from the existing processed, and develop mitigation plans and corrective actions, by ensuring their implementation within defined timelines.

•Cooperate with MSP Safety and Compliance Team to ensure consistency of QMS processes and procedures with Safety Management System.

•Ensure the adherence of product testing and validation to the QMS processes and procedures.

•Verify and ensure that MSP QMS implementation will comply with federal, state, local, and organizational laws, regulations, guidelines, and policies.

•Drive continuous improvement through recommended changes to existing processes, products and tools.

•Act as a quality excellence ambassador for the entire MSP organization, by developing guidelines and scheduling events to promote the awareness on QA processes and their relevance for the business.

We are open to hiring candidates to work out of one of the following locations:

Milan, MI, ITA | Rome, RM, ITA | Vercelli, ITA

Basic Qualifications

•Bachelor’s degree (BS).

•Proven experience as a Quality Lead Auditor for QMS and advanced robotics, AI systems and automotive or mechatronic products, in accordance with international standards and best practices (e.g., ISO 9001).

•Proven experience using quality management tools (e.g., Siemens TeamCenter Quality, Polarion etc.) and data-management software to implement Quality Management Systems based on specifications.

•Ability to travel up to 75% to business locations and project sites.

Preferred Qualifications

•ISO 9001 Lead Auditor and/or Six Sigma Green/Black Belt certification.

•Experience with complex automated material handling equipment, packaging technologies, and systems including AI, robotics and high speed manufacturing.

•Strong communication skills to coordinate with team members, operations, and management.

•Project management skills to plan, execute and complete tasks successfully.

•Proven experience in fulfillment systems with storage equipment, material handling systems, automated sortation system, and related automation equipment.

•Knowledge of NRTL and/or CE compliance standards and regulations, auditing and assessment processes, including the definition and execution of quality and safety related checklists for product, factory and operational process inspection (e.g., CIG 023).

•Strong analytical, testing and problem-solving skills.

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